• web development & hosting

  • advertising & design

  • social media marketing

  • search engine optimization

  • digital content management

Support

Everyone has had a bad tech support experience, but you won't have that experience with us!  interGen is committed to outstanding customer service for all of our clients.  Our stellar stupport team is one of the key ways we stand out among the crowd.

Our entire support team is alerted to your question or concern immediately.

We commit to:

  • same business day service,
  • personal follow ups,
  • terminology you can understand,
  • relationships instead of an assembly line,
  • patience and professionalism,
  • meeting you where you are in your learning experience, and
  • your complete satisfaction.

To reach our support team, just call (888) 932-4381 - [ (888) web-get1 ] and go to extension number 1.  Leaving a brief voicemail at this extension alerts the entire support team for your account that you have a question or concern.  An email to This email address is being protected from spambots. You need JavaScript enabled to view it. has the same effect. 

Our first available team member responds to you with the "same day service" we have become known for.   You will always get a personal follow up from the team member that is addressing your question to make sure that we have done a great job.

You can also view our constantly evolving online support manual: Joomlapedia

Written for the layman, this wiki helps non-technical content creators make full use of their Joomla based websites.


In addition to the above process for day to day support items, you are welcome to reach out at anytime to interGen president, Brian Mitchell, account manager, Joe Thiel or support manager, Kristin Bird with questions, concerns, or comments about how we can best serve you.

To our growing family of clients, we again say, "thank you!"  We are truly honored that you have trusted us as your web development and service partner.

Brian Mitchell
President

This email address is being protected from spambots. You need JavaScript enabled to view it.
888-932-4381 x8044

Brian Mitchell
Kristin Bird
Support Manager

This email address is being protected from spambots. You need JavaScript enabled to view it.
888-932-4381 x8929

Kristin Bird

Lynn Stilsonn
Account Manager

This email address is being protected from spambots. You need JavaScript enabled to view it.
888-932-4381 x8000

lynn stilson

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Contact Us

interGen, inc.

PO Box 2383
Oshkosh WI 54903-2383

connect@intergen.org

(888) WEB-GET1  or
(888) 932-4381

Verified Secure

 

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