We love our clients. We love to serve. We don’t always get it right. We are constantly looking for ways to be better.

This week, our team celebrated interGen’s founding as a web development firm 12 years ago. In the beginning it was just me...

It was March 2006. I had a growing awareness that there were a lot of people and companies that were building websites but the service after site launch tended to fall short. Existing service models seemed to fall into one of two camps...

Support Team Lead, Kristin Bird and I were thrilled to check out JoomlaDay Florida over the weekend of March 3-5. The event was in the heart of historic Ybor in Tampa Florida.

What is JoomlaDay? Click here to check it out

For those of us in a professional services industry, service is key to our success, if not our survival. We hear the term “Customer Service” tossed around by companies large and small, on a daily basis, to the point that we almost don’t think about what it really means. 

For interGen, customer service means developing and maintaining strong positive relationships with our clients. We understand that technology is a “necessary evil” to many people, so we work hard to make your problems or questions about your website and how it functions as painless as possible for you.

I am a sucker for alliteration. I think it is even better than a good rhyming scheme.

I am also a sucker for putting first things first. You can see the results in my efforts from 12 years ago as I was putting the finishing touches on my gameplan to launch interGen. I developed our core values with these two leanings in mind.

Content is the magnet of your website and a key tool in helping to reach your company’s marketing objectives.